These Terms & Conditions govern your use of romaph and all services offered on romaph.club. Please read them carefully before registering or using any part of the platform.
Important: By accessing, registering, or using any service on romaph.club, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use the romaph platform.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and romaph ("romaph," "we," "us," "the Platform") governing your access to and use of the website located at romaph.club, including all subpages, services, games, promotions, and communications offered therein.
By completing the account registration process, clicking "I Agree," or by continuing to use any portion of the romaph platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be legally bound by them. These Terms apply in addition to any supplemental terms applicable to specific games, promotions, or features of romaph, which shall be incorporated herein by reference.
romaph reserves the right to update or modify these Terms at any time. Continued use of the Platform following the posting of updated Terms constitutes your acceptance of the revised Terms. Material changes will be communicated through a notice on the Platform or by email to your registered address.
Age Requirement: romaph is strictly for individuals aged 21 years and above as required under applicable Philippine gaming law and PAGCOR regulations. Registration by persons under 21 is strictly prohibited.
To be eligible to register and use romaph, you must satisfy all of the following conditions at the time of registration and at all times during your use of the Platform:
romaph reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in suspension of your account and withholding of any pending withdrawals pending verification.
Each individual may hold only one (1) romaph account. The creation of duplicate accounts is strictly prohibited and may result in the permanent closure of all associated accounts and forfeiture of any balances therein. romaph employs technical and manual review processes to detect duplicate registrations.
During registration, you agree to provide accurate, current, and complete information, including:
You are responsible for maintaining the confidentiality of your romaph login credentials, including your password and any one-time passwords (OTPs) sent to your mobile number. romaph will never ask you for your password via chat, email, or telephone. Any unauthorized access resulting from your failure to protect your credentials is your sole responsibility.
Know Your Customer (KYC): Before processing your first withdrawal, romaph requires identity verification ("KYC"). You will be asked to submit a clear copy of a valid Philippine government-issued ID (e.g., passport, SSS ID, PhilHealth card, UMID, or driver's license). Failure to complete KYC within the required timeframe may result in withdrawal suspension.
romaph supports the following payment channels for deposits and withdrawals: GCash, Maya (formerly PayMaya), GrabPay, QR Ph, BPI, BDO, Metrobank, Visa, Mastercard, and 7-Eleven CLiQQ. Minimum deposit amounts and processing times vary by payment method and are displayed on the deposit page within your romaph account.
romaph reserves the right to conduct enhanced due diligence on withdrawal requests that are unusually large, inconsistent with your deposit history, or that trigger anti-money laundering (AML) review obligations. Such reviews may delay processing. romaph complies with applicable Philippine AML regulations including the Anti-Money Laundering Act (AMLA) as amended.
romaph may from time to time offer bonuses, free spins, cashback promotions, and other incentives to eligible players. All promotions are subject to specific terms including wagering requirements, validity periods, minimum deposit thresholds, and game eligibility restrictions. The terms of each individual promotion are posted on the relevant promotion page and are incorporated into these Terms by reference.
By using romaph, you agree not to engage in any of the following prohibited activities:
romaph reserves the right to void transactions, confiscate balances, and permanently close any account found to have engaged in prohibited conduct, without prior notice and without any obligation to provide a refund.
All content on romaph.club — including but not limited to the romaph brand name and logo, website design, graphics, game software interfaces, text, promotional materials, and data compilations — is the intellectual property of romaph or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, publicly display, or create derivative works from any romaph content without prior written consent.
romaph collects and processes personal data in accordance with the Data Privacy Act of the Philippines (Republic Act No. 10173) and its Implementing Rules and Regulations. The types of data we collect, how we use it, how we protect it, and your rights as a data subject are detailed in our Privacy Policy, which is incorporated into these Terms by reference.
By registering an account with romaph, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. You may withdraw consent or exercise data subject rights by contacting romaph support via live chat.
romaph is committed to responsible gaming. We offer tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion. If you feel that gambling is causing harm to you or your loved ones, please use these tools or contact our 24/7 support team immediately.
romaph enforces the 21+ age restriction required under PAGCOR regulations. Players who are found to have misrepresented their age will have their accounts immediately terminated and any balances forfeited. romaph will not be liable for losses incurred by underage players who circumvented our verification procedures.
Self-exclusion is available to all romaph account holders. A self-exclusion request will result in the closure of your account for the specified period, during which you will be unable to register a new account or access any romaph service. Self-exclusion requests are processed within 24 hours of submission.
For comprehensive responsible gaming resources, please visit our Responsible Gaming page.
To the maximum extent permitted by applicable Philippine law, romaph shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Platform or its services. This includes, without limitation, loss of profits, loss of data, loss of goodwill, or other intangible losses.
romaph does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Scheduled maintenance and unplanned downtime are communicated where practicable but cannot always be announced in advance. romaph shall not be liable for losses incurred as a result of Platform downtime.
Gambling involves financial risk. By using romaph, you acknowledge that you may lose some or all funds deposited, and you accept this risk voluntarily. romaph is an entertainment platform — it does not guarantee any winnings and is not liable for gaming losses.
romaph reserves the right to suspend or permanently terminate any account at its sole discretion, including but not limited to cases where:
You may voluntarily close your romaph account at any time by contacting support via live chat. Upon account closure, any remaining balance that has satisfied withdrawal eligibility requirements will be returned to your registered GCash or bank account within a reasonable timeframe, subject to applicable KYC and AML checks.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict-of-law principles. Any dispute arising out of or in connection with these Terms or your use of romaph shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Prior to initiating formal legal proceedings, both parties agree to make reasonable efforts to resolve disputes informally. Players are encouraged to contact romaph support via live chat in the first instance. romaph will endeavour to respond to formal dispute notifications within 14 business days.
romaph reserves the right to amend these Terms at any time. When material changes are made, romaph will provide reasonable notice to registered players via a notice posted on the Platform or sent to your registered email address. The date of the most recent revision is indicated at the top of this page.
Your continued use of romaph following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure.
If you have questions about these Terms & Conditions, wish to exercise a legal right, or need to submit a formal notice to romaph, please contact us through the following channel:
Customer Support (Live Chat): Available 24/7 via the romaph website.
Email (plain text — not a link): [email protected]
Response Time: Live chat queries are typically answered within minutes. Email responses within 1–2 business days.
For responsible gaming emergencies or immediate self-exclusion requests, please use live chat for the fastest response. Our support team is available around the clock, including holidays.
A plain-language summary of the most important points — always refer to the full Terms above for the authoritative text.
romaph is for adults aged 21 and above only, as required by PAGCOR. Age is verified at KYC. Underage accounts are terminated and balances forfeited immediately upon discovery.
Each player may hold exactly one romaph account. Duplicate accounts are detected, closed, and all associated balances may be forfeited without appeal.
A valid Philippine government-issued ID is required before your first withdrawal. This protects your funds and ensures only you can access your romaph balance.
Standard GCash withdrawals from romaph process in 5–30 minutes. No withdrawal fees on standard transactions. Funds go directly to your registered GCash number.
Bonus abuse, bot usage, collusion, and AML violations result in immediate account termination and balance forfeiture. romaph monitors all accounts for unusual activity.
Deposit limits, session reminders, and self-exclusion are available to all romaph players. Contact 24/7 support or visit the Responsible Gaming page to activate these tools.
Create your free romaph account today — GCash deposits from ₱100, 500+ games, 24/7 support. For players aged 21 and above only.
Strictly 21+. Gambling involves financial risk. Play responsibly.